Exchanges (if applicable)

 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@babyalpacasale.com and send your item to:

  • Yuliett Castro Buitron
  • Germans Sant Gabriel 20-5-2
  • Valls-Tarragona-Spain

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

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